The following was written by Carl, whose mother we have been caring for since August 2005. It’s comments like these that keep us charging ahead. Thanks Carl for taking the time.

“My mother has multiple sclerosis and requires extra help with some of her day-to-day activities. My sister and I do what we can to help Mom, but our work and home lives preclude us from doing as much as we’d like. Thus, it’s been important to have a trusted home care professional in the house with Mom. This is where Mitch Waks and Cooperative Home Care come in.

At first, we had no idea what to look for in a home care agency. We initially hired another company based on the recommendation of one of Mom’s hospital case workers. Unfortunately, that company had a “scheduling conflict” and stranded Mom without the care she needed on her first day home from a long hospitalization. We asked the case worker for a second recommendation, and she gave us Mitch Waks’s name. Mitch immediately impressed me with his professionalism and his genuine concern for Mom’s well-being. We’ve been with Cooperative Home Care ever since. (I later called that case worker again, and told her that Cooperative was the company she should have recommended first!)

Mitch prides himself on hiring only the best and the brightest home care workers. In the last two years, Mom has had only two main caregivers (not counting the rare vacation fill-in). The first caregiver was replaced only because she moved on to further her career. Cooperative Home Care obviously understands what others don’t seem to: Continuity of care is crucial to the comfort and trust of his clients. Mitch obviously goes out of his way to ensure that his people are in this field because they want to be.

I think it’s fair to say that Cooperative Home Care is the main factor that has allowed Mom to stay in her own house, and at least delay the need for an assisted living facility. This has tremendous financial AND emotional value. Cooperative Home Care has relieved a lot of stress for my sister and me. More importantly, Mom not only has a caregiver that helps her maintain her household and personal needs, but a valued companion and friend as well. This means a lot to our entire family.

Based on all of this, I am happy to recommend Mitch Waks and Cooperative Home Care. They care, and it shows.”